1Password does not save a Login for ExperianDirect.com [Save it manually]

gevans64

1Password does not save sign-on for https://experian.experiandirect.com, I enter Username and Password on first page, hit Continue to next page, enter last 4 digits of SSN. 1Password does not save Username and save last 4 digits of SSN as the password. How do I setup this signon correctly?

MikeT

Hi @gevans64,

Can you tell us what browser you're using when you try to save this?

While I can confirm IE did not prompt to auto-save, it did in Chrome.

Please try this:

1. Visit the login page, enter your username and password but do not submit the form yet
2. Press the 1Password button in the browser's toolbar, go to Settings > Save New Login..
3. Save the Login, refresh the page to clear the username/password values you just entered and now ask 1Password to fill, it should work.

gevans64

issue resolved, thanks

LauraR

@gevans64 - I'm so glad manually re-saving the login credentials fixed this issue for you as per Mike's suggestion. Thanks for letting us know.