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I cannot install 1Password extension 4.3.1 to Safari 6.2.6.

Mothyinuk
Mothyinuk
Community Member

I cannot install 1Password extension 4.3.1 to Safari 6.2.6.
Have also tried the beta version.
Safari says it cannot install this extension.
Using Mac OS 10.8.5 on an older Mac.
Can anyone help please?

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Mothyinuk,

    I don't have Mountain Lion to test with unfortunately but I'm not aware of any reason why 4.3.1 shouldn't install.

    1. Does Safari say anything more than "cannot install this extension"?
    2. Have you tried throwing in a reboot of your Mac, just to make sure it isn't a blip at all.
    3. Does the error seem to be specific to 4.3.1? For example, if you try downloading and installing 1Password Safari Extension 4.2.5 does that work?

    Hopefully we can figure out what is going awry and get you back on track :smile:

  • Mothyinuk
    Mothyinuk
    Community Member

    Hi LittleBobbyTables
    I did not have any success with the older version and then I found I could not install any extensions!
    After quite a bit of fiddling around I found that the Safari Folder in the user Library folder had permission that were stopping the installation of Extensions. Sorted now and thanks for your help.
    All the best,
    Tim.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Mothyinuk,

    Thanks for following up to let us know how that turned out! I'm glad you were able to solve the problem installing extensions in Safari. Hopefully you're all set now, but we're always happy to help if you run into more problems! :)

This discussion has been closed.