'Update existing Login' doesn't appear while saving login information from Bank of America

Ramanathan.k
Ramanathan.k
Community Member
edited May 2015 in 1Password 4 for Windows

Tried to follow this support article step by step to save bank of America Login information: https://support.1password.com/create-multi-page-login/#using-your-multi-page-login-item

Step 2 is where, I type in my password and I don't see 'Update existing Login' from the drop-down menu when I hit 'save new login'. I only see 'Create new Login' or 'Replace'.

Any help on this is greatly appreciated. Using 4.3.1.90 version of 1Password on chrome browser. Tried it on my IE version 11 as well and same result.

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