Duplicate Charges

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jerryv914
jerryv914
Community Member
in Mac

Hi,

I'm not quite sure how this happened, but I am being charged twice for the Mac software. My name is Jerry Verpent. Both on May 14 for $49.99

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • khad
    khad
    1Password Alumni
    Options

    Hi @jerryv914,

    Thanks for taking the time to contact us about this. I'm so sorry for the trouble.

    I've refunded the second charge, and we'll keep an eye out for this happening to anyone else. You should see the refund on your statement in a few days.

    If we can be of further assistance, please let us know. We are always here to help. :)

    Cheers!

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