1Password doesn’t fill logins that have been pre-filled by Keychain in Safari

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Ángel Domínguez
Ángel Domínguez
Community Member

A few months ago, Keychain and 1Password would coexist in perfect harmony. But a few releases of 1P in the past, suddenly the extension stopped filling logins for websites where Keychain pre-filled the username and password. So, when the form is yellow from the Keychain login, 1Password does nothing when the keyboard shortcut is pressed; only if you manually delete or edit the username or the password that Keychain pre-filled for you that 1Password works as usual.

I reported this a couple of months ago, but the problem stills exists. Are you guys aware of this? If so, are you going to address it?

Thanks in advance and regards from Spain.


1Password Version: 5.3.2 (532001)
Extension Version: 4.3.1
OS Version: OS X 10.10.3
Sync Type: Dropbox

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @Ángel Domínguez,

    I've tried looking but at the moment I can't find a bug report that seems to match or a report from yourself. Can you help me out please, how did you report it and did you see a response from us?

  • Ángel Domínguez
    Ángel Domínguez
    Community Member
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    Hi @littlebobbytables, I reported this over Twitter. Someone at @1Password confirmed you were aware of the issue, but I was not given a case number or anything.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @Ángel Domínguez,

    I'm going to ask our twitterers to take a look at your thread and see if they can contribute. Sorry about this :smile:

  • Ángel Domínguez
    Ángel Domínguez
    Community Member
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    Actually, I just found the tweet:

    … That URL should display most of the conversation. I basically reported the same thing I'm reporting here.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @Ángel Domínguez,

    With help from others I've managed to locate the right reports etc.

    At the moment there doesn't seem to be much we can do. The intention is to make sure any documentation regarding this strongly recommends disabling the filling feature of the browser so the two don't interfere with each other and clarifying that is the reason. I'll struggle a bit to comment on why it might have worked before as I turned off Safari AutoFill as soon as I started using the 1Password Safari Extension - having both on irritated me within moments. So our recommendation is to disable Safari's AutoFill which obviously won't be what you wanted to hear. Can I ask, why do you use both? it's partly personal curiosity given how fast I disabled one in favour of the other.

    ref: OPX-950

This discussion has been closed.