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Can't sync with iCloud...

filipp
filipp
Community Member

Hi!

Anybody speak French?

I paid for 1Password on my iPad and iPhone, and it's works well to sync with iCloud.

But, I paid to for my Mac, but I can't sync with iCloud.... And iCloud is enable so can you help me?
The setting doen't offer me iCloud, only folder or Dropbox are offered.

Thank you


1Password Version: 5.4.BETA-16 (540016)
Extension Version: Not Provided
OS Version: OS X 10.10.4
Sync Type: iCloud
KB Article: icloud-enable-in-system-preferences

Comments

  • danco
    danco
    Volunteer Moderator

    You're using a beta version, so must be using the versions direct from AgileBits.

    Due to restrictions by Apple, iCloud sync is not available on the directly bought version, you need the version from the Mac App Store for iCloud sync.

    If you bought no more than thirty days ago, you can get a refund and buy the version from the App Store.

    Or you can switch to Dropbox sync, which is technically as good as iCloud, has some advantages, and is used by most AgileBits staff.

  • Lars
    Lars
    1Password Alumni

    Hi @filipp,

    @danco is correct - if the sync panel of 1Password's preferences shows you only Dropbox and folder sync as options, that means you've downloaded 1Password from our website. You can verify this by looking at the app itself: if it says only 1Password, it's the Mac App Store version. If it says 1Password 5, then you've got the version from us, not the Mac App Store.

    @danco is also correct that you'll need the Mac App Store version if you're resolved to use iCloud as your sync method. I had a brief look through our license database, but was unable to locate any information for you based on your email address. Rather than posting personal information here in the forum, if you'd like to continue this conversation privately, please reach out to us at support+forum@agilebits.com and be sure to include a link to this thread so we can more quickly assist you.

  • filipp
    filipp
    Community Member

    I send you a mail at support+forum@agilebits.com

    Thank you

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @filipp,

    Thanks for sending us your email! I see that Rob has been helping to answer your questions.

    You should be all set, but if you have more questions, just let us know - we're always happy to help! :)

    ref: ZZP-85582-623

This discussion has been closed.