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the icon key no longer showing

KFFRC
KFFRC
Community Member
in 1Password 3 – 7 for Mac

I am using Version 3.8.22 (build 32010) of 1Password.
The 'key icon' no longer appears and thus I have no response to log into a locked web site

1Password Version: Version 3.8.22 (build 32010)
Extension Version: unknownYoesmite
OS Version: OS 10.10.3
Sync Type: unknown

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @KFFRC,

    Since you're using version 3, I've moved your message to our 1Password 3 for Mac forums, where you'll be able to get more help for this if necessary. I hope you don't mind!

    I'm not sure why the extension (or its icon) would disappear from your web browser, but it should be easy to reinstall. Just open the 1Password app and go to the menu for 1Password > Install Browser Extensions. Follow the steps on the website that opens to install the extension.

    Hopefully that solves the problem, but please let us know if you need more help.

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