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Where is 2BUA8C4S2C.com.agilebits.onepas? Where is prl_client_app?

ckpoole99
ckpoole99
Community Member
in Mac

1Password Mac 5.3.2 often gives me a dialog box asking where 2BUA8C4S2C.com.agilebits.onepas is. I don't have that file. I have read the KB and have found 2BUA8C4S2C.com.agilebits in /Users/CKP/Library/Group Containers but the "choose" button won't recognize it. I also have the file 2BUA8C4S2C.com.agilebits.onepassword4-helper.plist in the folder /Users/CKP/Library/Preferences but nothing I can do will get 1Password to "choose" these files or the folders they are in. Now I have a similar dialog box popping up looking for prl_client_app. I have no such file. How to make this stop?

1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: OSx 10.10.3
Sync Type: Dropbox

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni
    edited June 2015

    Hi @ckpoole99,

    I'm sorry that you're having this issue. That sounds annoying! Thanks for the details, and for including the screenshot; it's helpful.

    Just out of curiosity, have you noticed any particular action or actions that trigger this dialog box to appear?

    It looks like this is actually a problem with your OS X rather than with 1Password. prl_client_app is Parallels, so 1Password is not the only application affected.

    You may need to verify and/or repair your hard drive, which you can do using your Mac's built-in Disk Utility by selecting Macintosh HD (or whatever your hard drive is named) > first aid > verify disk. It does seem that your OS has become unstable, so we'd recommend you give this a try and see if it fixes the problem.

    I look forward to hearing how that goes for you!

This discussion has been closed.