1Password is not transferring the data vault via FTP properly [Repair the vault to fix]

xavishnu
xavishnu
Community Member
edited June 2015 in 1Password 4 for Windows

I have 106 passwords in my keychain, I transfer the 1Password.agilekeychain folder via FTP to be hosted on my website using the 1Password.html file, but when I open it, only 105 passwords show up. I've transferred multiple times and still the same password won't show up. I know which one is missing, how do I fix this?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • xavishnu
    xavishnu
    Community Member

    1Password Version: 4.5.0.575
    Extension Version: 4.3.1
    OS Version: Windows 7 64-bit
    Sync Type: FTP

  • Hi @xavishnu,

    First, try repairing the vault, it has some optimization features that can clean up the folder. Open the main 1Password program and go to the File Menu > Repair 1Password Vault.

    After it is done, try transferring the folder to your web server again, does it improve anything?

    If not, edit your missing item to add a note, and try again, anything?

    If nothing works, can you tell me what kind of item this is, is it a Generated Password item?

  • xavishnu
    xavishnu
    Community Member

    Thanks! After the repair it fixed the issue!

  • That's great news! Thanks for letting us know.

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