App complaining that it is in trial mode even though it is registered [Recreate OPW4.license]
Hello,
I bought 1Password but today something doesn't work with the connection to the activation server. I re-entered my license key but 1Password is still in Trial mode.
I don't know if my company blocked the IP to the activation server (I don't think so because the software could be used internally)...
Any ideas/help?
Ciao
Oliver
1Password Version: 4.5.0.575
Extension Version: Not Provided
OS Version: Windows 8.1
Sync Type: Dropbox
Comments
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Hello,
I opened a ticket (support ID is [#KBJ-16371-831]) and attached several log files...
Ciao
Oliver0 -
@ohagner73 - Thans for sending the support ticket. I will reply to you via email.
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I deleted my OPW4.license file and re-entered my license code. After that everything was fine again:)
Thanks Laura for the fast help!0 -
It seems that somehow the original license file was corrupted. @ohagner73 renamed the file C:\Users\
\AppData\Roaming\AgileBits\OPW4.license, restarted the 1Password app, and this caused the app to prompt again for the license key and then it registered successfully. 0
