version problem
just restored my MACbook pro OS system to OS10. Old 1password (version 3) does not work properly. Need somebody to talk me through this. Promise that it will be brief. My number is [phone number deleted for privacy]. Tks a lot in advance. Ping
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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I deleted your phone number to protect your privacy. I'll pass it along privately, but I think you will find that you wilt the fastest response if you describe your issue here. When you say 1Password 3 won't work, let us know what happens when you try to open it.
It would help if you give complete version numbers for your system. Which version of OS 10 is on your system?
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Hi @pp1pw2010,
We're a small team and don't have the means to provide inbound phone support, so we try our best to solve problems via forums or email if at all possible. A benefit of forum/email support is that you can work on the problem at your own pace. Also, it's often necessary to have someone send us information that cannot be sent over the phone. It also allows us to research questions if we don't have an immediate answer, and get back to you with the correct information.
Depending on the issue, we're usually able to solve things quickly here, but if you don't want to use these public forums, please feel free to email us at: support@agilebits.com
Whatever the problem is, I do hope we can help you to solve it soon! If you decide on using forum support, please describe the problem you're experiencing with 1Password 3, and we'll continue from there. Thanks! :)
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