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See all available login options for each site

bobandshellyf
bobandshellyf
Community Member

I'm using Mac OS X 10.10.3 and Safari 8.0.6. When I'm on the desired login web page and click on the key icon next to search/URL bar and unlock 1Password, I then only see one login option when in fact I have four different logins stored for that site (gmail). I always have to click the "show 3 more items" choice to see all my logins for that site. Can you make it so it always displays all available logins for a particular site without having to click the "show more items" option? Thanks for a great product!


1Password Version: 5.3
Extension Version: Not Provided
OS Version: OS X 10.10.3
Sync Type: iCloud

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @bobandshellyf,

    Can you check something for me please. Can you look at these four Login items (probably easiest in the main 1Password window) and compare the URLs stored in the website fields. I ask as 1Password checks the primary website field when determining if a Login item matches. My suspicion would be one of your items matches [https://accounts.google.com] while the others might have something a bit different. If that is the case I would recommend changing them all to match and that should resolve the issue.

    Please do let us know how you get along. If that doesn't help we'll continue working with you until we get it resolved.

  • bobandshellyf
    bobandshellyf
    Community Member

    littlebobbytables, I discovered that one of the login URLs was significantly different than the other three. In fact, it was completely wrong and I've deleted it. Now, 1Password offers all three similar options without the need to "show more items". Thanks for the quick customer service on a Saturday!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Glad we could help @bobandshellyf :chuffed:

    As this seems to be resolved I'm going to close this thread but if you have any questions or issues in the future don't hesitate to post!

This discussion has been closed.