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Trying to restore 1PASSWORD to Mac

lyne
lyne
Community Member

My Mac had to be restored to Factory Settings. I purchased 1Password from AgileBits (55.99 in Nov 2012) To restore I downloaded 1Password from Agilebits. I respond to the dialog boxes as previous user... then choose option that data is from 'other device.' (My data is on my iPhone...not in Dropbox but I can access it from a 1Password app on my iPhone.). It then says to click on 'more information" but then it just circles back to 'if you need to restore from other device, read more information??? It has been over 3 weeks I have been trying to reinstall... I do have my license #. Help. Macbook pro/OS X Yosemite 10.10.3.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • lyne
    lyne
    Community Member

    I found a colleague who helped me through a syncing process... it is running. whew...

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @lyne,

    Sorry we didn't get to your request for help in time but obviously we're heartened to hear that things are working for you. Should you have further queries we will do our best to help :smile:

This discussion has been closed.