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1 password for Mac license

GT6speed
GT6speed
Community Member

I accidentally purchased my license twice...and now have 2 icons on my mac..can you please refund 1 license?

I have 2 email confirmations and don't know which one I am using....HELP!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member

    While you wait for the response from AgileBits, it might help if you could confirm where you bought you licenses. We're both from the AgileBits web store? One from AgileBits, in from Apple's Mac App Store?

  • GT6speed
    GT6speed
    Community Member

    both were bought within 1 password so assume it's the agile bits webstore - essentially I clicked purchase and nothing happened and then clicked again and now have 2 emails with different codes...

  • AGMarshall
    AGMarshall
    1Password Alumni
    edited June 2015

    @GT6speed I see that the refund was already handled via email. Please continue the conversation via email so that we aren't handling this in two separate places. I am going to close this forum thread as it is being handled via email. Thanks! ref: BAR-64792-184

This discussion has been closed.