1Password Helper via Chrome is not able to accept my password
I can use my master password to login from the program (and then the chrome add on gets active), but suddently when I try to login only by the addon, it says the password is not correct.
I have used the feature of loging in only by the browser (after the helper was loaded) and it stopped today, without having changed the master password.
1Password Version: 4.5.0.575
Extension Version: 4.3.1.90
OS Version: win7 starter
Sync Type: Not Provided
Comments
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is there a possibility that the add on is somehow intruded, even by physical contact (i.e. someone on my pc whilst I ws away).
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Hi @cheapingchip,
Are you able to unlock the main 1Password program? Both the extension and the main program works on the same encryption key, so it should behave the same way.
Also, are you using the Unlock on Secure Desktop feature? There are some issues with using Secure Desktop on Windows 7, you might need to disable it to see if you can unlock 1Password now.
It is not possible to change the master password without knowing the original master password. Unless you left your computer unlocked for both 1Password and the computer and you don't have auto-lock turned on, then that is enough for someone to change it without your knowledge.
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