www.subscriptions.com does not work with 1Password (MAC)
The website magsubscriptions.com does not operate correctly with 1password. Upon selecting the autofill from 1Password (MAC) for the log-in screen the log-in screen moves off screen and a password reset is sent. Manual filling of the log-in screen does work.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @bobmackenzie,
I'm sorry you're having trouble with the Login for that site!
I created a test Login item for the same site and it seems to fill correctly using 1Password. I don't have account there so I can't verify that signing in works correctly, but it gives me an appropriate error and doesn't say anything about a password reset. If it works when you copy & paste your login credentials (or type them manually), but not when you have the extension fill them for you, please try manually saving a new Login for that site. Does the new Login item work correctly?
Let us know how it goes, thanks!
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That fixed the problem. If I ever see something like that again I will try that again. I moved the log-in on 1Password to the trash then logged into the site using the login credentials (that I had just deleted) and, when prompted them, saved them to 1Password.
Thank you very much for taking the time to provide that support - much appreciated.0 -
You're very welcome, @bobmackenzie! Thanks for letting us know that fixed it for you. Problems like that might happen if a website makes a change to their login form, and saving a new Login item with those steps allows 1Password to refresh everything it "knows" about the page.
If you run into more problems or need anything else, please let us know. We're always happy to help. :)
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