My bank accounts have been hack. Person knew my passwords! Possible connection to agilebits!
I paid for a renewal of my agile bits in May. It didn't show up until June 15. Along with two cash with drawls from my credit card which were deposited into my checking account. Then more money than was deposited was transferred to another person.
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Comments
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Hi @Marcia Marek,
I'm sorry to hear that your bank account may have some unauthorized charges. Of course we understand how that would be troubling.
In our sales records, I do see two charges associated with your email address: one from May 16 and one from June 12, both for the purchase of a 1Password 5 for Mac Single License. I went ahead and processed a refund for the second one because it sounds like you did not intend to buy it a second time. You should receive the funds back in your account within the next few days.
Regarding the more pressing question, have you contacted your bank about these unauthorized or possibly fraudulent transactions? That should definitely be your first step.
As for whether your 1Password data may be vulnerable: in order to access your secure 1Password data, a person would need to have access to your vault (i.e. your computer or mobile device with 1Password on it) and be able to type in your master password.
Have you noticed any unusual activity in any other accounts for which you have information saved, or was it just your bank? Does anyone else know your master password?
I do hope you are able to get in contact with your bank to report these anomalies, hopefully find the person who authorized those transactions and prevent any further fraudulent activity.
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