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regions.com removes the username

donaldbouchard
donaldbouchard
Community Member

I have a problem using 1Password with regions.com. Chrome remembers my username, and when I use the browser extension to fill in the password, it clears out the username and fills in the password. What I have to do is copy the password and manually paste it into the password field. Is there anyway to avoid having to do this?


1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.10.3
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @donaldbouchard,

    I think the first thing to try is creating a new Login item using our How to manually save a Login guide. The reason I suggest this was even if I typed nonsense into the Online ID field, 1Password replaced it with the dummy username and not the password. So I'm wondering if your existing Login item is confused over what field represents the username and what field represents the password.

    If I'm correct, a new Login item should behave and it's worth a shot before we consider telling Chrome not to remember your Online ID (as 1Password can fill it in for you). Please do let us know how you get along.

This discussion has been closed.