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How do I download 1PW3?

splait
splait
Community Member

I bought and used 1Password3 with a family license (5 Macs). 1Password5 was accidentally downloaded into my Downloads folder. I started getting messages that the trial had ended. I deleted those versions of 1Password in the Downloads folder, but still get the message. I see now 1Passsword4 is installed and there's nowhere to enter the key. Where do I go to download 1PW3 or upgrade to 1PW5. When I go to upgrade, I am only offered single licenses (I need 5). I'd like keep using the product. What do I do now?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.10.3
Sync Type: Dropbox

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni
    edited June 2015

    Hi @splait,

    Sorry for the upgrade confusion. I'll be happy to clarify our licensing for you.

    First, here's our licensing FAQ for general licensing information.

    Now, to answer your specific questions:

    • You can download 1Password 3 for Mac in the Legacy section near the bottom of our Downloads page.
    • A single license for 1Password 5 for Mac has made a family license obsolete. To mirror Apple's Family Sharing, we've modified our license policy such that a single license can be shared by the license holder with up to 5 other family members in their household.
    • You can enter your license key for 1Password 3 to get 50% off upgrades in our upgrade store.
    • And a quick note: iCloud Sync is only available when you buy 1Password 5 from the Mac App Store (here's why), but the version you have is still capable of syncing via Dropbox, Wi-Fi, and folder sync.

    I think that should point you in the right direction, but of course if you have any further questions or need clarification on any of this, we're happy to help! :)

  • splait
    splait
    Community Member

    Thanks, Vee. I'll try the upgrade tonight and let you know.

  • Megan
    Megan
    1Password Alumni

    Hi @splait,

    I hope the upgrade goes smoothly for you, but we're here if you have any questions or concerns. :)

  • splait
    splait
    Community Member

    Thank you, Megan. It looks like all went well.

    Thank you, Vee!

  • Vee_AG
    Vee_AG
    1Password Alumni

    You're welcome, @splait! Glad to hear that the upgrade worked out; thanks for following up with the good news. :)

This discussion has been closed.