Bugs using Video DownloadHelper
The 1Password plugin will not form fill username/password on serveral sites and doesn't even begin to navigate to the login screen using "Go & Fill" (CMD-). Is Video DownloadHelper buggy or is it harvesting my identity?
Firefox 38.0.5 with Video DownloadHelper 5.3.1.1-signed.
1Password Version: 5.3.2
Extension Version: 4.3.1
OS Version: 10.10.3
Sync Type: DropBox
Comments
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Hi @stagrlee ,
I'm sorry to hear that you're having trouble with the 1Password browser extension. Could you provide a bit more detail on where things seem to be getting tangled up? I'm not quite sure I understand how the video download helper is figuring into all of this. Do you suspect a conflict between the video extension and 1Password? If so, what happens when you disable the Video Download Helper - does 1Password behave better?
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Basically the 1Password browser extension in firefox stops working correctly when Video DowloadHelper is enabled. If I disable Video DownloadHelperr 1Password starts working again. I'm wondering is Video DowloadHelper is poorly coded or if something malicious is occurring.
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Hi @stagrlee ,
Thanks so much for clarifying! It does seem like there is some sort of conflict between the two extensions. To get a better idea of what's going on, let's take a closer look at your system. I would like you to create the following Diagnostic Report please. This guide will assist.
Please do not post your Diagnostics Report in the forums
The email address you will want to use is support+forum@agilebits.com
When sending the diagnostic report to the address above it would help immensely if you could include a link to this thread and your forum handle so we can connect the two.
Once you've sent the report a post here with the ticket ID will help us to keep an eye out for it. With access to the report we should be able to better assist you :smile:
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