The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

Update from 1Password 3

ABcd
ABcd
Community Member

Hello,

I am trying to update (following the update link) from version 3, on your website, I can see my licence key but it ways that the system could not find the key...

I have tried to follow the steps on the support (lock the app and download from the app store). It looks like I have to pay for it.

Could you let me know I have to buy again in order to update ?

Thank you for your help.

PS : I have a macbook pro running OSX 10.10.3


1Password Version: 3.8.22
Extension Version: Not Provided
OS Version: OSX 10.10.3
Sync Type: Local

Comments

  • danco
    danco
    Volunteer Moderator

    You can continue using 3.8.22 if you wish.

    But the update is a paid one. More precisely, the update from 3 to 4 was paid, but 4 to 5 was free. On the purchase page of the AgileBits website, there is an upgrade link.

  • ABcd
    ABcd
    Community Member

    Thank you for your answer, I understand.

  • AGMarshall
    AGMarshall
    1Password Alumni

    @ABcd Danco was correct. 1Password 5 for Mac is a paid upgrade for 1Password 3 for Mac users. If you choose to do so, you can purchase the upgrade via our upgrade store.

This discussion has been closed.