1Password in Chrome shows a counting badge [Means it can't connect to 1Password Helper as it retries

walkingman

Against the 1password icon in my chrome browser there is an exclamation mark and when I try to sign in a count starts on the 1 Password screen. I left it counting for many minutes and it still keeps going, not letting me into 1Password.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

svondutch

Against the 1Password icon in my chrome browser there is an exclamation mark

@walkingman You're running our old extension. Our advice is to update to 1Password 4, and then install the new extension.

When I try to sign in a count starts on the 1Password screen

@walkingman Something is blocking the connection between the 1Password extension in your web browser and the 1Password Helper. Please see these troubleshooting steps.