"1Password backed up" bubble when restarting. Old logo, Growl removed from computer.

LKlieger

Hello -

Whenever I restart my computer and login, I receive a "Growl-style" bubble in the upper right of my screen that says "1Password backed up". It contains the old 1Password logo, suggesting this is a remnant of a previous 1P version.

However, I've removed Growl from my computer (I think), and any old versions of 1P.

I did recently switch from Dropbox syncing to iCloud syncing, and still have my 1P file in Dropbox (just in case). Perhaps that's affecting this?

What is this message, and how I can eliminate it?

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1Password Version: current.
Extension Version: Not Provided
OS Version: 10.10.4
Sync Type: iCloud (previously Dropbox)

Drew_AG

Hi @LKlieger,

If the notification you get shows the old 1Password icon, it sounds like you still have 1Password 3 (or at least some of its components) installed on your Mac. The first thing you'll want to do is check the Applications folder to see if the old 1Password 3 app is still there. If it is, you can move that to the Trash (don't use any app cleaning utilities).

Even if you don't find the 1Password 3 app, the next step will be to delete an old component called 1PasswordAgent by following these steps:

1. From the Finder, go to the menu option for Go > Go to Folder...
2. In the Go to the folder field that appears, copy and paste the following text and press Return: ~/Library/LaunchAgents
3. Delete ws.agile.1PasswordAgent.plist
4. Go back to the menu option for Go > Go to Folder…
5. Copy and paste the following text and press Return: ~/Library/Application Support/1Password
6. Delete the Agent folder
7. Restart your Mac

Does that help? If you had trouble with those steps, please let us know. Thanks!

LKlieger

Thanks, Drew! This seems to have fixed the problem!

littlebobbytables

That's great to hear @LKlieger :smile: If you have any further issues please do let us know!