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Cant import data into 1Password - Finder window doesn't respond

Narcwolf
Narcwolf
Community Member
in Mac

I am attempting to import a CSV file into 1password 5 (app store version) but I can never get past the first step of selecting the files which contains the data. The window through which the user is supposed to choose the file which contains the relevant data doesn't respond to either the cancel or the open button. In order to close the window, 1Password needs to be completely Quit.

1Password Version: 5.3 (530029)
Extension Version: Not Provided
OS Version: OS X 10.10.4
Sync Type: iCloud

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Narcwolf,

    I'm sorry you're having trouble importing from the CSV file! Our developers are aware of this issue, and the good news is that I believe they've fixed it in a recent beta. So, barring any unforeseen circumstances, the fix should be included in the next update (although I don't have a timeframe for when that will be available). I'm sorry for the inconvenience!

    For now, you should be able to use the esc key for Cancel, or the return key for Open.

    If you need anything else, just let us know. We're always happy to help! :)

    ref: OPM-2965
    ref: OPM-2930

This discussion has been closed.