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after a recent IOS software update on my Mac Book

sscottthomas
sscottthomas
Community Member
in Mac

, my 1password Chrome extension no longer opens. Any ideas? when I click on the extension icon nothing happens

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGMarshall
    AGMarshall
    1Password Alumni

    @sscottthomas I moved this discussion to the Mac forum. Regarding the Chrome extension no longer working, I'd like to ask you to create a Diagnostics Report from your Mac:

    https://support.1password.com/diagnostics/mac.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

This discussion has been closed.