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Disconnected vaults x100 people

dblockdotorg
dblockdotorg
Community Member
in Mac

Wanted to report a recurrent problem we have with 1password that multiples itself very quickly with 100 people sharing vaults. We share 1password vaults via Dropbox.

Someone always accidentally deletes all their files because they don't understand how Dropbox works. We keep educating people and restricting r/w permissions, but as a last resort restore them. Vaults get deleted along the way. In this case 1password "disconnects" the vault on an individual's machine from dropbox. When the files are restored they are disconnected and now get confused why they don't get updates to passwords. Manually reconnecting is annoying to say the least when it comes to doing this for hundreds of people.

I think this feature should work differently: if a vault is disconnected from Dropbox, it should fail to load, and/or display an error. When the files come back it should work. This will also enable sharing vaults via USB sticks or other removable devices.

Thanks for considering!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @dblockdotorg,

    Thank you for taking the time to send us your feedback about that! With 100 people sharing the same vault via Dropbox, I can see how having to help everyone re-enable Dropbox sync for that vault every time something like this happens would get old fast.

    I can certainly pass your thoughts about that to our developers. I can't make any promises of course, but hopefully there's something we can do to make this easier in the future.

    Thanks again! If you need anything else, please don't hesitate to let us know. :)

This discussion has been closed.