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Second copy on second Mac won't sync

ejlaney
ejlaney
Community Member
in Mac

I purchased 1Password three days ago with one Mac Book Pro and got it working. I went home to download on a second Mac Book Pro (which I already had a trail version on and had used another password). I can't get the version on the second Mac Book Pro to sync with the one I purchased on the first Mac Book Pro (which I synced on DropBox). The second still uses the old password. I can't figure what I'm doing wrong. I tried downloading the license on the second version of 1Password without success.

1Password Version: 5
Extension Version: 5.3.2
OS Version: 10.10.4
Sync Type: DropBox

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @ejlaney ,

    Thanks so much for choosing 1Password to keep your data secure and organized! I'll do what I can to help get things up and running for you on this second computer.

    It sounds to me like we've got a bit of old data on this second computer that we need to clear off so that we can start fresh with your new datafile in Dropbox, is that correct? If so, please follow the instructions for Starting Over on the second MacBook Pro. This will allow you to point 1Password at your existing keychain in Dropbox.

    If you have any questions about this process, or hit any snags, please let me know!

This discussion has been closed.