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Lost License Number 1password5

blaster1974
blaster1974
Community Member

Good Morning I lost my license number for 1password5 when re-installing my mac - is it possible to get the license number by email,


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OSX 10.10.4
Sync Type: Dropbox/Icloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @blaster1974: Unfortunately we don't have any records matching this email. Did you perhaps use different information at the time of purchase? You can always try looking it up on our site.

    Alternatively, you may have purchased 1Password from the Mac App Store. In that case, we won't have any record of it, as it is owned and operated by Apple. But you can download it again from the App Store at any time since it is tied to your Apple ID. Just go to your purchase history and search for it.

    If you're still having trouble finding it, please check your records, as you'll have an email receipt regardless of where it was purchased. It should also include transaction details that may help track it down.

    And then email us at support+forums at agilebits dot com so we can get you taken care of. Just be sure to include your forum username and a link to this thread as well! :)

This discussion has been closed.