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Page With Multiple Login Options

AllenKenya
AllenKenya
Community Member

On web sites with multiple options for logins — i.e., different sets of Username/Password fields on a single page — it seems that 1Password will only select the first field. One example is NoiseTrade's login page, http://noisetrade.com/account/signin where I have a "Fan Accoun", the middle option. I either have to copy-and-paste the login credentials or type them manually or us the Mac OS Keychain (the option I'm using now).


1Password Version: 5.3
Extension Version: 4.4.1.b1
OS Version: OS X 10.10.4
Sync Type: Dropbox

Comments

  • adihaya
    adihaya
    Community Member

    I believe only updates will fix this, and I don't know how much of a tech background you have, but I believe tinkering with the "show/edit web form details" button on the info page for your Noisetrade login could help. Otherwise I don't see a "fix" for this without the Agilebits team adding in an update.

  • Stephen_C
    Stephen_C
    Community Member

    @AllenKenya the usual solution for problems like this is to re-create and save the login manually, which allows 1P to learn the structure of the relevant login page. Have you tried that? This knowledge base article will tell you exactly how to do it:

    How to manually save a Login

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @AllenKenya ,

    Please let me know if saving the Login manually (as Stephen suggests) gets that page behaving properly for you. If not, we're happy to investigate further.

  • AllenKenya
    AllenKenya
    Community Member

    Thanks, Stephen and Megan. That worked — actually, I used the same solution for another log-in issue I had today.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    HI @AllenKenya,

    When I first started visiting the forums that nugget of information was one of the most transformative things I learned too. Suddenly a lot of possible issues or problematic sites can be bent to your will with the How to manually save a Login guide :smile:

    If you have any other questions or issues please don't hesitate to post!

This discussion has been closed.