The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

1Password keeps asking to update login that hasn't changed at psecu.com

jelaryma
jelaryma
Community Member

Title says it all...

  1. Visit psecu.com
  2. Use 1Password to fill login form
  3. Click Login button
  4. 1Password prompts to update password.

I've tried actually letting 1Password update the (unchanged) login, to no avail. Also verified the login data is correct... This has been going on for a while, just now getting around to reporting...


1Password Version: 5.3
Extension Version: 4.4.0
OS Version: 10.10.4
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @jelaryma,

    I'm sorry you're having trouble with your Login item for that site! I tried it myself and wasn't able to reproduce the same problem (it didn't log me in since I don't have a real account there, but it didn't prompt me to save or update the Login item each time). So there's a good chance you can solve this by following these steps to save a new Login for that site. When you use the new Login item to sign in, do you still get asked to save or update it?

This discussion has been closed.