I can't unlock my vault anymore, how do I get back in?
I cant acces my vault anymore with my password. some how my password doesnt work any more! ( no capslock on!)
1Password Version: 4.6.0582
Extension Version: Not Provided
OS Version: windows 7 prof
Sync Type: Not Provided
Comments
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@markFeijen: (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:
https://support.1password.com/master-password-not-accepted/
Also make sure you are opening the correct vault. If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know how it turns out. I look forward to hearing back from you!
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