Logins on multiple URLs problem [Fixed in the 4.6.0.583 update]
Hello !
I have a little problem with the mutiple URLs.
I have a website site which have multiple domain names.
I have created a login item and registered all the Urls.
In the preference pane, the checkbox Use multiple Urls is checked.
I have also registered my domains inside the Matching Domains
Now if I go to the first URL registered in the login item. It will work.
But if I go to the second URL, nothing happens. :(
Do you have an idea ?
I use the 4.5.0.575 windows version with Chrome
Thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hello,
Sorry for the late answer !So I have installed the last version 4.6.0.582. The Chrome Extension is 4.4.190.
I still can't use the multi URL's feature :(
It works only for the top most URL in the login Item. The other are just ignored.I tryed to remove domains matching to keep only the URL's list but it's the same thing....
The only one solution I have is to create a second login item with the second domain :(
HooK
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It works only for the top most URL in the login Item. The other are just ignored.
Is this setting ON? File > Preferences (Ctrl+P) > Logins > Use Multiple URLs
Can you share your URLs with us, maybe? Thanks!
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Yes, the setting "Use Multiple URLs" is on.
Here is the urls:
http://power.sidexa.fr/fr/index.php
http://power.sidexa.ma/fr/index.phpThe login form and the credentials are the same for both urls.
I'll give you a screen capture of my login Item. :)
HooK
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@Hook I cannot seem to reproduce this problem.
First of all, I made sure Enable Multiple URLs is ON. I then followed these steps:
- Open Chrome
- Navigate to http://power.sidexa.fr
- Enter customer ID and Password
- Click on 1Password button
- Unlock
- Click on: Settings > Save new Login
- Click on: Save
- Click on 1Password button
- Right-click on power.sidexa.fr
- Click on: Open in 1Password
- Click on the Pencil button in the lower-right quadrant
- Click on: Add URL
- Add: http://power.sidexa.ma
- Click on: OK (twice)
- Open Chrome
- Navigate to http://power.sidexa.ma
- Click on 1Password button
Result: 1Password does display the power.sidexa.fr Login item at the top of the menu.
Am I missing something maybe? Thanks!
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Hi Thanks for your help !
I followed your steps and it's better but still not working :(Now if I navigate to http://power.sidexa.ma and press the 1Password button, it shows me the login item. But if I click it, the form is not filled.
The shorcut Ctrl + / doens't seems to work :(In the login item, if I inverse the order of the URL's, it works with the "ma" url but don't with "fr" url....
Strange problem :(
Tonight I will try with my mac at home. Maybe it's a problem with my windows !
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I seems to be experiencing an entirely different issue:
While the 1Password extension in Chrome, Firefox, and Internet Explorer will always show me the login item, no matter if I navigate to power.sidexa.ma or power.sidexa.fr, the information is not being filled correctly.
It doesn't matter if I use the keyboard shortcut or the button in the toolbar.
We'll be interested to hear what you report after trying this on your Mac.
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Hello everybody !
So I've just tried on my mac with 1Password 5.3.2 and Chrome.And the result is almost perfect.
In both sites the login and password are filled correctly.But to log in, I've to enter a third credential, input "a_interv" in the form.
This input is filled only with the first URL.It's really better than my windows computer.
HooK
PS : It seems there is no "Use Multiple URLs" in the mac version of 1Password. Is it normal ?
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PS : It seems there is no "Use Multiple URLs" in the mac version of 1Password. Is it normal ?
@HooK: Correct. 1Password for Mac always has multiple URLs enabled. In 1Password for Windows, this is an option, because searching all URLs can be rather sluggish depending on the system. And since 1Password for Windows works all the way back to XP, it can be useful to disable this feature to make it more responsive. Even on some newer hardware the difference can be noticeable.
The problem you're having with these two sites is that, well...they're actually two different sites with different login forms. So a login saved on one will have trouble filling on the other because they don't match up. For instance, of you load http://power.sidexa.fr in Internet Explorer you're even presented with a login form that looks different; and there are actually two forms at that URL, both of which are saved in a login you create there. In Chrome, however, they appear superficially similar. Why this is so is just as baffling to me as it is to 1Password. Because of this, I wasn't able to get 1Password to fill correctly in many cases. I've reported this using our Synapse website issue tracker so we can see what can be done to improve this in the future.
Your other issue is what really concerns me however. In all of my testing (and apparently my colleagues' as well), I didn't encounter any trouble being offered the login for all URLs saved within. And since we apparently have no idea about the exact setup you're using, I wonder if that might be the missing link. Could you tell me the OS and browser versions you're using? I think that might help narrow down the problem. Thanks in advance! :)
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Hello Brenty !
Thanks a lot for your answer. I understand.Today is the Bastille Day, so I'll give you all this information tomorrow when I'll get back on my computer.
HooK
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Cheers @HooK, we're standing by.
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hello !
Some news on my problem !I tried with Internet Explorer 11 and I didn't encounter the problem. The logins are filled correctly with both URLs
The problem occurs only with Chrome and Firefox.My Configuration:
Windows 7 Pro 64bits SP1
Chrome 43.0.2357.132 m - Extension 4.4.1.90
Firefox 39.0 - Extension 4.4.1With these browsers, if I navigate to power.sidexa.ma and press the 1Password button, the login is shown. But it's impossible to get the form filled.
HooK
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This information gives us something to work with.
The Internet Explorer add-on works a bit differently than the 1Password extensions in Firefox and Chrome. The Internet Explorer is also a very different browser in terms of architecture.
From my point of view there are two things that we should check:
1. Either there's something interfering with the 1Password extensions in Firefox and Chrome, which wouldn't be uncommon, if you're using things like ad-blocking extensions.
2. The 1Password extensions Firefox and Chrome have a problem filling the fields on this site specifically. If that's the case, we can notify our developers about this and they can take a closer look at how the site works to optimise 1Password's filling algorithms for it.0 -
Either there's something interfering with the 1Password extensions in Firefox and Chrome, which wouldn't be uncommon, if you're using things like ad-blocking extensions.
@AlexHoffmann if this were the case, then I think @HooK should be having this problem both in power.sidexa.fr and power.sidexa.ma. I think this is probably a problem with our (JavaScript) extension.
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In fact I have AdBlock enabled.
So I have disabled it and the problem is still there.0 -
Hi @HooK,
We found the cause and will fix it in a beta update soon to 1Password for Windows.
For now, you can work around this in two ways:
- Wait for the update to come, either stable or beta if you want to test it sooner
- Create two separate Logins for both pages for now
If you'd like to test it sooner, please enable the beta update in your 1Password's Preferences and wait for the beta update to fix this. It should be mentioned in the changelog when this is fixed. I'll let you know here as well when we release the update.
ref: OPW-477
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Hello !
I have downloaded the version 4.6.0.583 and the problem is now fixed !A Big Thank You for all the team ;)
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