iCloud drive sync not working

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johnspaul92
johnspaul92
Community Member
in Mac

I bought 1Password for Mac and windows pack from the agilebits website and now i cant sync my data using iCloud drive

1Password Version: 5.0.1
Extension Version: Not Provided
OS Version: 10.10.3
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @johnspaul92: Sorry for the confusion! As mentioned at the AgileBits Store, iCloud Sync requires the Mac App Store version of 1Password. Apple simply does not allow apps purchased elsewhere to use iCloud Sync.

    But I've got you covered! Since you purchased within the last 30 days, I've refunded 49.99$ so you can buy 1Password directly from the Mac App Store instead, so you should see it show up in your account in a matter of days.

    You should be all set, but be sure to reach out if we can be of further assistance! :)

  • johnspaul92
    johnspaul92
    Community Member
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    Thank you

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Any time! Be sure to reach out if we can be of any further assistance. We're always here to help! :)

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