The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

Adding credit cards

marlene
marlene
Community Member

I have one credit card listed in my 1Password. Been trying to add another credit card account with the same company with no success. Tried doing it manually but it keeps recognizing the first credit card and not the second. How do I resolve this issue?


1Password Version: 5.3
Extension Version: 10.10.4
OS Version: OS X Yosemite
Sync Type: iCloud

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @marlene,

    I'm sorry you're having some trouble with that! Do you mean you're trying to add a new Credit Card item in 1Password? If so, just open the main 1Password app and go to File > New Item > Credit Card. Enter a unique title for the new item, fill in the details from your card, and click Save.

    That should be all there is to it, but if something isn't working right or if I misunderstood, please let us know. Thanks!

  • marlene
    marlene
    Community Member

    Successfully added a new credit card in 1Password following above instructions. Thank you for that.

    The other issue is when logging into one credit card account within the same website, 1Password does not recognize my account name but points to my husband's credit account. After further searching in AgileBits site, found this... two identical credit cards with different account holders cannot be saved to 1Password when both holders are using the same password. Did I read that correctly?

  • Megan
    Megan
    1Password Alumni

    Hi @marlene,

    I'm glad to hear that Drew was able to help get things sorted out for you - thanks for letting us know!

    The other issue is when logging into one credit card account within the same website, 1Password does not recognize my account name but points to my husband's credit account. After further searching in AgileBits site, found this... two identical credit cards with different account holders cannot be saved to 1Password when both holders are using the same password. Did I read that correctly?

    Well, first of all, I wouldn't recommend using the same password as your husband - one of the benefits of 1Password is that the app remembers all your passwords, so there's no need for passwords to be memorable or the same. :)

    That being said, I'm curious about where you found this information - could you possibly share the link where you read this? 1Password can generally handle multiple accounts for the same site (regardless of what the actual password for the site is), it just becomes important then that you choose unique names for each item so that it's simple to select the item you wish to use.

This discussion has been closed.