Logins & passwords not updating on one of three computers

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SutartK
SutartK
Community Member

My most recent logins/passwords appear on my iMac (Yosemite) and PC laptop (Windows 7) but not on MacBook Pro (Yosemite) all supposedly synching with DropBox.

The DropBox folder on my MacBook Pro didn't have a 1Password.agilekeychain file, so I tried the "Create New" strategy from https://support.1password.com/guides/mac/sync-dropbox.html—still showed the older passswords, but none of the newer ones..

Then I copied the 1Password.agilekeychain file from my account at dropbox.com into the newly created folder—still no newer logins/passwords appearing.

Please advise about how to get my newer logins/passwords to appear on my MacBook Pro.

Thanks,


1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: OSX 10.10.3
Sync Type: DropBox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    The DropBox folder on my MacBook Pro didn't have a 1Password.agilekeychain file,

    @SutartK: That's going to be the problem, I'm afraid. 1Password won't be able to access the vault on your Mac if it isn't being sync'd there in the first place! If the 1Password.agilekeychain is showing up on the Dropbox website, then Dropbox has your data and it is simply not set up correctly on your Mac. Be sure to follow the steps in this guide to narrow down the problem:

    Dropbox sync is not working

    Please let me know what you find. I look forward to hearing back from you! :)

  • SutartK
    SutartK
    Community Member
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    I seem to have been able, with your help, to fix the problem. Thank you.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @SutartK: Any time! You are most welcome. It sounds like you should be all set, but be sure to reach out if you need anything else. We're always here to help! :)

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