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How do I recover my logg inns?

Janusz
Janusz
Community Member
in Mac

After changing the computer MacPro to MacBook Pro and upgrading from version Password4 to Password5, I can not acces my old data. Password 5 looks great but it's empty! I have tryed trough Time Machine but I can not find the Password Library. My buck up on Dropbox doesn`t work as the aplication does not want to choose it :-(
Thanks,
Janusz

1Password Version: 5.01
Extension Version: 4.3
OS Version: 10.10.4
Sync Type: Dropbox

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @janusz,

    I'm so sorry to hear that you're having trouble accessing your 1Password data - the app will look a lot more lovely filled with all of your important information! :)

    First of all, you mention that you're using version 5.01 - have you checked in 1Password > About 1Password? Our latest version is 5.3.2 (5.3 if you're using the version from the Mac App Store) so if you really are on 5.01, please run an update so you're on the latest and greatest.

    Now, lets' see if we can't sort this out.

    My buck up on Dropbox doesn`t work as the aplication does not want to choose it :-(

    Just to clarify, do you have a 1Password.agilekeychain file synced to Dropbox, or do you have your 1Password backups (which will be .zip files) stored in Dropbox?

    How are you asking 1Password to select this data? Is it on the set-up screen, after choosing "I've used 1Password before"? Or did you set up 1Password as a new user and are attempting to sync to the file in Dropbox? The more detail you can provide about the steps that you've already taken, the more quickly we'll be able to determine where exactly things are getting tangled up. :)

    I have tryed trough Time Machine but I can not find the Password Library.

    Here's where to look for your data:

    Mac App Store

    Datafile: ~/Library/Containers/2BUA8C4S2C.com.agilebits.onepassword-osx-helper/Data/Library/Data/OnePassword.sqlite
    Backups: ~/Library/Containers/2BUA8C4S2C.com.agilebits.onepassword-osx-helper/Data/Library/Backups

    AgileBits Store

    Datafile: ~/Library/Application Support/1Password\ 4/Data/OnePassword.sqlite
    Backups: ~/Library/Application Support/1Password 4/Backups

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