1Password filling in the wrong section for password for Fido.ca [Read #2 for solution]

bartekd

Hello, is there a way to tell 1password to fill in the right section for a password? For my cell phone provider (Fido), there are 2 sections to put a password, and it puts it into the wrong field. Here is the link if you want to see...

https://www.fido.ca/web/page/portal/Fido/Ecare_Standalone

I need it to fill in the "Group ID"

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

LauraR

@bartekd - Thanks for providing that URL which I tested. Can you try the following -

• Edit the login that you currently have for this website by appending an "Old" to the title - just so you can tell them apart.
• Visit the site and fill in the fields you want filled. Do NOT click the login button.
• Click the 1Password extension, and unlock it if necessary.
• Click on Settings.
• Select Save New Login.
• Give the entry a unique and identifiable title.
• Click Save.
• Revisit the site and see if 1Password fills in the site correctly.

I found that the 1Password extension then filled in the username and password under both the Fido Number and the Group ID.

bartekd

Thanks, that worked. :)

MikeT

On behalf o Laura, you're welcome!