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Accidentally paid twice

So8res
So8res
Community Member
in Mac

I bought 1password on one of my cards. It did not appear to work. I then switched to a different card and hit 'buy' again. This time it did appear to work, and displayed a confirmation screen. Later, the charge appeared on both cards. Please remove the charge from one of my cards.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jasper
    Jasper

    Hi @So8res,

    Thanks for taking the time to contact us! Sorry for the trouble.

    I wasn't able to find any purchases using the email address tied to your forum account. Could you please email your purchase details to support@agilebits.com and we'll get a refund issued.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @So8res: Gotcha! Now, we really appreciate your support, but you certainly don't have to pay us twice for the same thing! ;)

    I've replied via email. You should be all set now so I've closed this discussion. But don't hesitate to create a new discussion or shoot us an email if we can be of further assistance! Have a great weekend! :)

    ref: VBK-25541-938

This discussion has been closed.