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I purchased 1Password from Mac App Store but when I got new laptop I see "trial expired."

skukes
skukes
Community Member
in Mac

I have my Mac App Store receipts but no product key. I used the same Apple ID on new laptop but I THINK I downloaded directly from AgileBits...should I re-download from App Store? It's just a nuisance to do it all over again. :-P Thank you!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please take a look at this knowledge base article, which will probably help you:

    “Trial Expired” notice (Mac)

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @skukes,

    Please let me know if the article that Stephen linked to helped you out! The Mac App Store and the AgileBits Store version of 1Password do handling licensing differently, so you'll likely want to download from the source that you originally purchased.

    If you have any further questions, we're happy to help!

  • skukes
    skukes
    Community Member

    Thank you! That solved it! :)

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news @skukes! On behalf of Stephen and Megan, you're quite welcome. If you need anything else, please let us know - we're always glad to help! :)

This discussion has been closed.