1P does not automatically offer to save new log-in

dror

1P does not automatically offer to save new log-in. Window does not pop up as it should when entering new log in information.

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1Password Version: 1P5 (iTunes)
Extension Version: Latest
OS Version: 10.10.4
Sync Type: Dropbox

Stephen_C

Please confirm that in 1P > Preferences > Browser you have Automatically ask to save new Logins checked. If that is so please tell us:

• What browser you are using
• The 1Password Browser Extension version

Stephen

Drew_AG

Hi @dror,

I'm sorry you aren't being prompted to save new Login items in 1Password! Just in case it helps, take a look at this page of the user guide: Saving a Login

If you've gone through those steps but aren't being prompted to save a new Login item when signing into a website, is that a problem for all websites you sign into? Or just one/some site(s)? If it's happening for only some sites, then in addition to the information Stephen asked for, can you please let us know the URL for some sites where that isn't working for you?

Thanks!