Unable to sync iCloud
1Password Version: 5.3
Extension Version: Not Provided
OS Version: 10.10.4
Sync Type: iCloud
Comments
-
help
0 -
Did you buy your copy from the AgileBits web site? If so, that version does not have an option for iCloud syncing. Apple has closed off access to the required protocols for syncing to iCloud from applications that aren't sold by Aplle themselves from one of their App Stores.
0 -
@hawkmoth I'm in the app store to download
0 -
If you have the Mac App Store version and still cannot see iCloud as an option for syncing, I'll have to defer to someone with more knowledge than I have. My own copy came from the AgileBits web store, so I don't have access to iCloud myself,
0 -
help
0 -
Attached is the 1Password 4 Diagnostics Report generated at July 20, 2015 at 11:43 PM. Please include a short description of the problem so we can ensure we're looking for the correct issue.
0 -
You need to send that diagnostics report as an email attachment to support+forum@agilebits.com. You'll receive an automated reply that includes a ticket number. You can speed things along if you post that ticket number back here in this thread.
Please don't post your diagnostics report on the forum.
0 -
Hi @daizhaolin,
We've received your Diagnostics Report - thanks for sending it in! I've updated the email thread with the necessary details from this forum discussion so that it is easier for our support team to get up to speed with the issue. Someone from the support team will get back to you as soon as possible with some further information. We'll keep the conversation going directly via email to avoid complicating things between here and there. :)
ref: TVX-77444-912
0
