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Will not accept the key I got when I purchased the program, tells me I am running in demo mode.

dalex7
dalex7
Community Member
in 1Password 4 for Windows

I entered my key back when I purchased the program. Now the small screen opens and says I am running in demo mode. I click to enter my key and it won't take it. Just stays the same and wont go away and open the full application.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @dalex7,

    Are you in a corporate network by any chance or use a proxy?

    Can you email us your diagnostic report, so we can see what's going on. Please use this guide to generate a diagnostic report to email to us and, in the email, also include the link to this thread along with your forum username.

    Let us know here when you've sent it, so we can look for it, and confirm we got the email.

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