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Not all my vaults appear when I restore from DropBox

hymansa
hymansa
Community Member

I just got a new MacBookPro 13" Retina and set 1Password to sync with Dropbox. I have a second vault on my old computer and I see the folder and the agilekeychain for it on Dropbox. I would like this vault to appear on the new computer, but all I can figure out to do is make a new vault and that is not what I want to do. I also looked on Preferences>Sync thinking I might be able to add the vault there too. No luck. I really don't want to start fresh with a new secondary vault if I don't have to


1Password Version: 5.3
Extension Version: 4.4.2
OS Version: 10.10.4
Sync Type: DropBox
Referrer: ug:mac/switch-vaults, ug:mac/new-computer-icloud, ug:mac/installing-from-the-agilebits-site, ug:mac/, kb:dropbox-troubleshooting

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @hymansa,

    We do need to make this more obvious. If you double click on the Agile Keychain for your secondary vault, OS X will pass it to 1Password and you'll get a prompt titled Create New Vault. It really means create a new local vault based on the contents of the Agile Keychain so the wording isn't great. It will result in your secondary vault being added to your new MacBook Pro though and sync set up which is exactly what you're looking for.

    If you have any troubles let us know but once you realise this trick it's fairly easy - it's just that first step that isn't obvious. Hopefully you'll be reporting success :smile:

  • hymansa
    hymansa
    Community Member

    You are right. It is easy and I am reporting success. I will also report that I agree with you that it is not obvious even if it is easy. Thank you so much.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @hymansa,

    As with all software, it's always a case of improving and acknowledging when we could do better. We do have a request to add a menu item titled open/add vault or words to that effect. This is one area where iOS does a better job I would say so time for Mac to play catch up :wink: I've added your words to the request as more proof of how this feature is currently found by our users.

    I'm glad we've managed to help you get everything going again though and should you have any other queries or issues you know where we are :smile:

    ref: OPM-2147

This discussion has been closed.