Paid for 1Password 5 Twice
Hi 1Password,
I have recently setup a new mac and I think I may have paid for 1Password 5 & Windows 1Password 4 twice.
Could you please check and advise.
Thank you.
1Password Version: 5
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
-
@itconstruct: Ah, you threw me off there when you said 'paid twice', as I was looking for a duplicate purchase. However, I do see that you had an existing license. No worries! We've got you covered!
I've refunded the full amount of your latest purchase (and resent your existing license information), and you should see it show up in your account in a matter of days. You should be all set, but be sure to reach out if we can be of further assistance! :)
0 -
Hi Brenty,
Perfect thank you very much I'll add this to my licence list so hopefully I don't make the same mistake going forward!!
Will do.
0 -
Any time! You should be all set, but no worries — we're here for you if you need anything else! :)
0
