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Dropbox Sync Instructions Missing Step

GLM
GLM
Community Member

What am I supposed to do when the attached window appears?

Your instructions for setting up DropBox sync is missing this important step here between #2 & #3. https://support.1password.com/guides/mac/sync-dropbox.html


1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.10.4
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @GLM,

    That dialog box means you're already synchronising your vault somewhere, that's why it doesn't appear in the guide. Can I ask, where does 1Password say it is currently syncing to and what are you trying to change it to? Those answers will hopefully allow us to say with confidence what you want to be doing next.

  • GLM
    GLM
    Community Member

    Thanks. Preferences > Sync says it's going to Library > Application Support > 1Password > 1Password.agilekeychain (https://www.evernote.com/l/AAHQU3jJ_LBFXb3Y5zfX7fImPsiuWI96wIM)

    I want it to sync with Dropbox so it's an auto-sync.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @GLM,

    Thanks for the info and also for the screenshot - it really helps us to know exactly what you see on your end, so we appreciate it! :)

    According to that screenshot, you currently have Folder sync enabled (it's pointing to a keychain file in your ~/Library/Application Support/1Password folder, which is left over from 1Password 3). You'll need to disable Folder sync first, and then you'll be able to enable Dropbox sync. You can follow these steps:

    • Go to the Sync preferences in 1Password 5.
    • Change the drop-down menu from Folder to Dropbox.
    • Click the Disable Sync button (you don't need to delete the data file from the folder).
    • Continue to set up Dropbox sync from step 3.

    If you have any questions about that, just let us know! :)

  • GLM
    GLM
    Community Member

    Thanks. That worked. But, on my iPhone it's asking from the 1Password > Settings to enter my iPhone Master Password. I've never used or setup an iPhone Master Password. I'm assuming you've had this question before. Can you tell me where to set one up?

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited August 2015

    @GLM: If you're trying to set up Dropbox Sync for 1Password on your iPhone (which it sounds like you are), this will be the Master Password for your 1Password vault in Dropbox — in this case, from your Mac. Without entering your Master Password there, 1Password can't decrypt and read your data, so you will need to enter it exactly. I hope this helps! :)

This discussion has been closed.