The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

1Password Mini: Slow Performance in Safari

T632es2M8U
T632es2M8U
Community Member

Hi there.

I'm using 1Password (5.3, Extension 4.4.2) with Safari (v.8.0.7) and I'm noticing that it's not very responsive when I need to type my master password. In fact, it seems to fall behind in my typing initially such that it misses some portion of the password forcing me to re-type it almost every time. I do think it's a performance issue. I noticed that it was much worse when the machine was under high CPU load earlier today. Everything else was still fairly responsive on the machine, but the extension in Safari became unusable.

I'd live with it in order to keep using 1Password, but I'd love to see it fixed. :)


1Password Version: 5.3
Extension Version: 4.4.2
OS Version: 10.10.4
Sync Type: iCloud

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @T632es2M8U,

    I'm sorry you're having trouble typing your master password! Just to make sure I understand, this is happening when trying to unlock the 1Password extension in Safari, right? Do you have the same problem when trying to unlock the main 1Password app? Also, does this happen every time you try to unlock the extension in Safari? Or only sometimes?

    If you haven't already done so, it might help to reboot your Mac. After it restarts, open Safari, click on the 1Password extension, and try typing your master password. Does that make any difference?

  • T632es2M8U
    T632es2M8U
    Community Member

    Hi, @Drew_AG.

    Restarting does appear to have resolved the issue.

    The issue only occurred when using the extension in Safari. It did not happen when I used the main 1Password app. It was occurring every time I attempted to unlock via the extension. Hope that's helpful.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Awesome, I'm happy to hear restarting seems to have solved it for you! Thanks for letting us know.

    If you need anything else, we're here for you! :)

This discussion has been closed.