How do I save the bank routing and account number after using auto fill for bank account logon?

rwo

I use the saved logon from 1password to access my banking account...to pay bills the bank asks for the routing number and account number..would like to fill automatically at this point...cant seem to get this to work...apparently using wrong procedure.can you help me ?

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How do I get banking routing and accept number to fill in after signing into bank account?

Stephen_C

It sounds from what you say that:

• you first go to a login page for you bank and log in;
• after that you are presented, on a separate page, with the request for the routing number and account number.

Have I understood correctly? If so, see if this knowledge base article helps:

Using 1Password with login sequences split across multiple pages

Stephen

AGAlumB

@rwo: I will also add a few things to Stephen_C's excellent suggestion, based on my own experiences.

First, since this will most certainly be an 'internal' page on a banking website, we may not be able to help troubleshoot directly unless one of us happens to have an account with the same institution. That said, it never hurts to share the URL on the off chance that we do! And, as always, use our Synapse website issue tracker to report any filling issues you encounter, so that the developers can take a look and improve 1Password going forward.

And finally, in many, many cases, bank information forms like what you describe — at least that I've seen — employ some incredibly obnoxious tricks including but not limited to blocking copy/paste, actively preventing filling, and replacing characters your type with other symbols to obscure it. All of these can be a headache as a user, and also, unfortunately, interfere with 1Password doing the filling for you as well. I just wanted to mention that in case you come across some of this behaviour yourself, and offer my sympathies. I'm right there with you. :unamused:

rwo

Stephen...thank you for the quick reply...and I "think" I have it.....Love 1 Password.....!!!!!!!!!!!!! and also comments from brenty

Vee_AG

Hi @rwo,

Thanks for following up with the good news! We're glad to hear 1Password is doing what you want it to, and that the comments here helped steer you toward a solution. Thanks for being an awesome 1Password customer!

We'll be here if you should need anything else. :)