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I'm getting an error all of the time

conversal
conversal
Community Member
edited August 2015 in 1Password 4 for Windows

Hi,

Since yesterday, on both computers I get an error half of the time.. When trying to save a password in the browser, when closing an intem inside 1password manager, ....

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @conversal,

    Please do not upload your crash reports or logs to public places, they can contain some information you don't want the public to see. I've edited your post to remove the link and you should remove them ASAP from your server.

    It looks like there's some kind of syntax issue when it tries to save your Login item and 1Password caught an exception parsing it.

    Could you email us your diagnostic report along with the steps of how you're getting it to crash? Please use this guide to generate a diagnostic report to email to us and, in the email, also include the link to this thread along with your forum username.

    Let us know here when you've sent it, so we can look for it, and confirm we got the email.

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