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New Version of Safari found, 1Password 3.5.0 does not support Safari 8.0.7

walda1000
walda1000
Community Member
edited August 2015 in Mac

3.5.0 ist schon lange deinstalliert und keine Rückstände auf der Festplatte. Nach jedem Neustart kommt trotzdem diese Meldung, wenn ich Safari öffne


1Password Version: 5.3
Extension Version: 4.4.2
OS Version: 10.10.4
Sync Type: cloud
Referrer: forum-search:1Password 3.5.0 does not support Safari 8.0.7

Comments

  • Stephen_C
    Stephen_C
    Community Member

    It sounds as though you have the remains of 1P3 still on your computer. These knowledge base articles may help you:

    How to safely uninstall the 1Password 3 browser extension

    Completely Uninstalling 1Password [3]

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @walda1000,

    Please let me know if you have any questions after reading the links that Stephen posted. :)

  • walda1000
    walda1000
    Community Member

    Ich bestätige meine gemachte Aussage, alles Dienstalter, keine Rückstände auf der Festplatte zu finden und trotzdem kommt die Meldung!

  • Stephen_C
    Stephen_C
    Community Member

    Do you have any backup disk permanently attached to your Mac, which might contain an old version of 1P?

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @walda1000,

    Maybe looking at a diagnostic report might help us understand.

    I would like you to create the following Diagnostic Reports please, one for each device. These guides will assist. The reason I'm asking for both of these is just on the off-chance that one picks up something the other doesn't - to ask for two in this way isn't normal.

    Please do not post your Diagnostics Report in the forums

    The email address you will want to use is support+forum@agilebits.com.

    When sending the first diagnostic report to the address above it would help immensely if you could include a link to this thread and your forum handle so we can connect the two. For additional diagnostic reports please wait for the automated reply that will be forthcoming. If you either reply to that email or use the email subject as is it will allow our system to link the emails together as belonging to a single issue.

    Once you've sent the reports a post here with the ticket ID will help us to keep an eye out for it. With access to the report we should be able to better assist you :smile:

This discussion has been closed.