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Cannot get 1Password to load, was working fine earlier

jplevine
jplevine
Community Member
in Mac

All of a sudden, I can no longer get 1Password v5 to load on my MacBook Pro. I tried deleting, restarting and downloading/installing a fresh version of the recent version and beta, neither will work. I never get the app window to appear as well as the menu...continually have to Force Quit. Any other suggestions?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:el capitan

Comments

  • jplevine
    jplevine
    Community Member

    I found the .plist file, deleted it and reinstalled. Seems to be working now.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @jplevine,

    I'm happy you were able to solve the problem! Thanks for letting us know how you did that. Hopefully it continues to work perfectly for you from now on, but if you ever need more help, don't hesitate to let us know! :)

This discussion has been closed.